SEARS PORTRAIT STUDIOS

To whom it may concern:

I would like to express concern regarding my past two experiences at Sears Portrait Studios. Both times we have been very rushed by the photographer. There was a lets just get a few shots and be done because I have other customers waiting or because "I have to go get my kids off the school bus and you are making me late" attitude. This is not appreciated.

Second, the quality of the photographs and the artistry/creativity of the photographer is of poor quality. We have had baby pictures done there and each time we have had the same white sheet background pushed on us. In two of the sessions we had the blue with moons and stars. This time I specifically requested not to use either of those and was told, "If you didn't dress your baby in the same clothes every time we might be able to do other backgrounds." Then we were give the same boring white background again!

Finally, I have a serious problem with the pricing. When we had our child we bought one of the supersaver (buy one get one free cards). When we did our child's 6 month pictures we bought 8 sheets. 4 we paid for, 4 were free. The ones we paid for were $8 per sheet making our total $32 plus tax. Today, we bought the exact same thing and was told it was $60 plus tax because $8 is a "standing coupon" price not the "regular price." The regular price is $15 per sheet which is what we were charged. So our total, with the coupon was $60 plus tax. If we had not used the coupon it would have been $64 plus tax. BIG SAVINGS!!! THANKS! If this is your policy you ought to be ashamed. Why did this time cost double the last time.

I am very disappointed in the customer service I receive, the quality of the product I receive, and the integrity of the pricing. I have very serious doubts if I will ever return to Sears Portrait Studios and would appreciate a response and explanation.

O, one other thing. When I paid I asked about the info so I can view the pics online. I was told they could not provide me with that information because they were "too busy." I was told if I wanted it I would have to call back in a couple hours. It is not my responsibility to take my time and call back to get my info. It is the cashiers responsibility to provide me with that information.

I am not usually a complainer and it bothers me that Sears would accept this type of customer service. I will be awaiting your response.

Sincerely,

Eric E Frey

6 month pictures are taken...

If you would like to view them, and I haven't already emailed you the info, please email me at eefrey@gmail.com

Peace

FIVE MONTH PICTURES!!!

I Love Carrots!

Happy First Mother's Day & Father's Day

I am 4 months old!

Look At Me!!!

I eat cereal with a spoon!


And I can sit in my high chair!

Pax's Baptism

Hello brothers and sisters. My name is Pax Joseph Frey and I was just baptized (which is, of course, why I can call you all my brothers and sisters). I would love to share with you all my experience of baptism. First, you need to understand I am still less than 4 months old. I don't know very much yet, and I understand even less. But there is one thing I know even at this young age. The thing I know is that I have parents who love me.

I know this because they tell me every day. Guess what my favorite Bible verse is? "You are my son, whom I love. With you I am well pleased." I know this verse because my daddy tells it to me every day. I know my mommy and daddy love me because they always tell me - and because they always show me. Whenever I cry out to them, they are right there to answer me. Whenever I make a mess, they are right there to clean me up. Whenever I fall and bump my head or scrape my skin, I get all kinds of hugs and kisses to reassure me that I am ok. I am still very young, but I know my mommy and daddy love me. They tell me that even though they love me unconditionally, some day I will have to either accept them as my family and trust their love, authority and wisdom, or walk away from them and go my own way. But no matter what happens in the future - no matter what choices I make or what paths I take, I my mommy and daddy love me more than anything in the world and nothing I could ever do will change that.

My mommy and daddy also tell me I have an even better daddy who loves me far more than even they do. They tell me I can be sure of that through my baptism. They tell me that in baptism my heavenly daddy breaks through the clouds, and as his Holy Spirit descends on me and seals me as his own forever, he declares to the world, "This is my son, whom I love. With him I am well pleased." Mommy and Daddy tell me that I can know my heavenly daddy loves me because he shows me all the time. Whenever I cry out to him, he is right there to answer me. Whenever I make a mess. he is right there to make me clean. Whenever I stumble and fall, he is right there to pick me up and get me back on the right path.

Most of all they tell me that I can know I have a heavenly daddy who loves me because he has given me two great gifts. One is this great big family called the church that at my baptism promised to accept me and nurture me and help me in all the stages of my growth. The best gift is his Son, my brother, Jesus Christ. Jesus is God, but he became a baby just like me. He grew up and faced all the things I will have to face. He even died so that I may die to sin and was raised to life that I might live life to the fullest. "WOW! What a gift!"

But they also tell me that even though he loves me unconditionally, some day I am going to have to start choosing for myself whether I am going to accept him and his church as my family, following him by trusting in his love, authority and wisdom, or if I am going to walk away from my family and choose my own path. Yes, I am young. No, I don't understand very much. But no matter what happens in the future - no matter what choices I make or what paths I take, I know that I have a Daddy in Heaven and a Family of Faith here on earth who love me more than anything in the world and nothing I could ever do will change that!

Pax's First Boat Ride

On His 2 Month Birthday

First Trip to Cabelas

Easter with Nonna & Nonno

Nonna

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Nonno

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Zia Vic & Zio Ron

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Zia Debbia & Zio Tom

Antonina & Pax

OK, so these aren't of Pax... But they sure could be!

a couple bonus pics for your patience

on his one-month birthday

bath day!!!

My Little Secret

Grandma says Daddy doesn't have much hair, but I'll let you in on a little secret...I know where Daddy got his bald spot!

Just Like Daddy

Always a thinker!

Meet the Parents

Here I am with Momma and Daddy.

Hello, my name is Pax Joseph Frey

I was born Monday, February 11, 2008 at 7.57pm. I weighed 6 pounds 10 oz and was 20 inches long. I don't have a lot of hair, but what I have (Grandmas says its more than Daddy has) is light brown.

I want to invite you to come back every once in a while and join me in the world of Pax. Welcome to my world.